Solidroad
AI agents for CX teams, starting with training and QA.
Solidroad builds AI agents for CX teams, starting with training and QA. Solidroad agents train human reps in a simulated environment, and evaluate their performance in live customer channels. By starting with training and QA, our agents learn how humans learn, and their performance can be compared directly with human reps. This enables us to prove the value of the rest of the agents on our roadmap. Since launching last summer, we’ve reduced onboarding times by 50% at several of the world’s largest outsourced contact centres/BPOs like PartnerHero and Tech Mahindra, and improved go-live CSAT at Crypto.com by 3% (now above 90% CSAT).
- Website
- solidroad.com
- City
- San Francisco
- Country
- United States
- YC batch
- Winter 2025
- Team
- 6 people
- Stage
- Growth stage
- AI-native
- Yes
- Hiring
- Open roles
Open roles at Solidroad (9)
Their careers page- Operations Specialist (Part-Time/Full-Time)Operations · Dublin
- Business Development RepresentativeGTM · Dublin
- Business Development RepresentativeGTM · San Francisco
- Staff Software EngineerProduct · San Francisco
- Senior Product EngineerProduct · Dublin
- Staff Product EngineerProduct · Dublin
- Founding Product DesignerProduct · San Francisco
- Account ExecutiveGTM · San Francisco
- Senior Software EngineerProduct · San Francisco
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